Our Standard Is Excellence
If you ask our clients to describe us, we hope the one word they use is excellence.
Our standard of excellence in everything we do guides us as an industry leader in the claims adjusting business. Our adjusters are handpicked and trained to provide the highest level of quality available. We understand our fiduciary responsibility is to provide clear reports with accurate estimates to both your insured and you, the carrier.
Our adjusters are highly trained in estimation and reporting. We train our adjusters not to be damage identifiers but experts in determining the cause of loss and proper estimating techniques using the chosen software. Our training goes far beyond just photographing and identifying damage. From policy interpretation to gathering all facts to process the claim, we provide a complete solution.
Excellence Meets Care
We believe each client is a partner, not just a customer. Our entire process is built around your insured's claims experience. We understand retention rate desires and providing a seamless claim process. Through the use of technology, including both a proprietary APP and online claims management system, we can harness the power of technology in every phase of the claim. Our use of technology drives down your claims-handling expense while improving the customer experience.
Since our founding in 2005, our goal has been to provide the best service possible for the insured at the most affordable cost to the carrier. We are proud to say that we have never lost a client — any insurance company in the last 13 years who started using our services is still a client today. We are the primary vendor for the vast majority of our clients. Our vision of partnership with our clients guides our principles of integrity, excellence, and accuracy.